Security and data handling
How BiteRight looks after your data.
A summary for app users, dietitians and the security reviewers of business customers.
Last updated:
- Hosted on Oracle Cloud
- BiteRight runs on Oracle Cloud Infrastructure. For business customers, data can be hosted in a specific region to meet data-residency requirements.
- Encrypted in transit and at rest
- Data is encrypted as it travels between apps, browsers and BiteRight, and while it is stored.
- Data processing agreement
- A data processing agreement (DPA) is available for business customers.
- Access you can review
- The dietitian portal keeps audit logs, so a practice can see who accessed patient records.
For business security reviews.
Ask the team for the DPA, regional hosting options and answers to your security questionnaire. Please leave patient or personal health information out of your enquiry.
Security questions.
Where is BiteRight data hosted?
BiteRight is hosted on Oracle Cloud Infrastructure. Business customers can ask for data to be hosted in a specific region.
Is my data encrypted?
Yes. Data is encrypted in transit and at rest.
Do you sign a data processing agreement?
Yes. A data processing agreement (DPA) is available for business customers.
How do I report a security issue?
Email info@biteright.app with the details and steps to reproduce it. Please do not include personal health information in your report.